Mee and I are very excited now. Yesterday, we went to town to check out the offers that Virgin Mobile and 3 Mobile have at the moment. We were attracted by the £8.50 per month contract offered by Virgin plus a free LG touch screen mobile phone compared to what we are paying on 3 Mobile which is £12 per month. We are disappointed with the phones offered by 3 Mobile if we were to continue with our contract of £12. Hence, our final decision was to switch to Virgin Mobile.
We went in to a 3 Store in Festival Place and we were told that we need to inform the helpline 30 days in advance if we are not continuing the contract. Immediately, we called the helpline and we had to wait about 15 minutes to get through to the customer advisor. We told her about our concern and the current Virgin Mobile offer. She hesitated for a while and proceeded to tell us that she has a fantastic offer that will make sure that we stay with 3 Mobile.
Yeah, right. We have looked through the mobile phones offered for £12 per month contract and the latest £9 per month contract is only available to new customers. Thus, there was really no way that she could match Virgin Mobile’s £8.50 per month contract.
Amazingly, she surprised us by offering £9 per month contract with free Sony Ericsson C903 which will arrive on Tuesday. Blimey! Sony Ericsson C903 is a new phone and it is still listed as ‘coming soon’ in GSMArena. I am glad that Mee will have her new phone very soon and I will be able to write a review on it. By the way, 3 Mobile customer services are great even though it took ages to be able to speak to someone.