My HSBC online banking account was locked two days ago. Thus, I called the customer service yesterday and I was asked a lot of questions in order to unlock my account. I was even given a hint on one of the questions. I could have guessed the answer but I just told the guy that I could not remember the answer and he offered to give me a hint. My overall experience with the customer service support was good. Towards the end of unlocking my online banking account, the guy told me about the Bank Account Advance which will offer me several benefits such as motor breakdown cover, life insurance quotes, better interest rate on my regular savers account and more. However, I have to pay a monthly fee which in my opinion is not quite worth it. Hence, I told him that I will think about it. As much as I like about getting an insurance policy, I guess that the Bank Account Advance is not for me. One thing that I do not quite like about HSBC is that whenever I contact the customer service through phone or branch, the person serving me has the ability to look at all my accounts. Maybe it is the same with other banks but I just do not like the idea even thought I have not got a lot of money.

Another few more days and Mee and I will be back to UK. Time flies as usual. I managed to meet some of my friends. There are still some more stuffs to buy but we reckon that we will do all the purchases by today. I have done my health report and surprisingly, it took only a day while Mee has to wait for about three days. Inside my report, it includes Blue Cross Blue Shield NC brochures which is kind of the things that I have been thinking about. I have asked a few people and even considered purchasing insurance in Malaysia as well as in UK. However, my brother advised me that I should purchase it in UK and it is pointless to have an insurance plan in Malaysia. I guess that I need to do more research in UK in order to know what options I will have.

Oh… by the way, one of my friends who I am going to meet this Friday is about to give birth. I am not even sure whether I will be able to meet her this Friday because she might give birth at any time. I wonder if she takes any prenatal vitamins because she is underweight and weak. However, I am sure that everything will be fine for her.

My brother’s dog - Shandy

Above is a picture of my brother’s dog named Shandy. He was very cute and often very excited about everything and everyone. At the same time, he was afraid of everything like the fireworks and ringtones. At my brother’s house, he was very free but at my parents’ house, he has to be tied up because we were afraid that he might run away whenever he has the chance especially when the gate was opened. He was also quite clever and alert because when my brother switched on the engine of his car, he would know straightaway and started barking.